Privacy Policy
How Promenade Dental Care collects, uses, and protects your information
This policy explains what information this website gathers when you visit promenadedentalcare.com or contact our Murrieta dental office, how we use it, who we share it with, and the choices and rights you have. We keep it in plain language because you deserve to understand it without a law degree.
Last updated: July 18, 2026
Who This Policy Covers
Promenade Dental Care (“Promenade Dental Care,” “we,” “us,” or “our”) operates the website at promenadedentalcare.com. This Privacy Policy applies to information collected through this website and through the ways you reach out to us online — contact forms, appointment requests, email, and phone calls initiated from the site.
It describes our practices for the website only. Information you provide during an actual dental visit, and any protected health information we maintain as your dental provider, is governed separately by federal and California health-privacy law and by our Notice of Privacy Practices, which we explain in the HIPAA section below. By using this website, you agree to the collection and use of information as described here.
What We Collect and How
We collect information in two ways: information you give us directly, and information gathered automatically when you browse the site.
Information you provide to us
When you fill out a contact or appointment form, request information, or email us, you may voluntarily provide:
- Your name, phone number, and email address
- Your preferred appointment times or reason for visiting
- Any message, question, or details you choose to include — which may reference your dental concerns or health
- Insurance information, if you provide it to help us verify benefits
You control this information. You are never required to submit a form to browse the site, and you should share only what you are comfortable sharing through an online form.
Information collected automatically
Like most websites, ours automatically records certain technical information when you visit, through server logs and analytics tools:
| Category | Examples |
|---|---|
| Device & browser | Browser type, operating system, screen size, device type |
| Usage data | Pages viewed, time on page, links clicked, referring website |
| Network data | IP address and approximate general location derived from it |
| Cookies & identifiers | Analytics identifiers used to distinguish repeat visits |
Why We Collect It
We use the information above for a limited set of legitimate business purposes:
- To respond to your questions and schedule or confirm appointments
- To verify insurance benefits and financing options when you ask us to
- To operate, maintain, and improve the website and its performance
- To understand which pages and services visitors find useful
- To protect the site against fraud, abuse, and security threats
- To comply with applicable legal and regulatory obligations
HIPAA and Protected Health Information
This is an important distinction, so we want to be precise about it.
This Privacy Policy governs the website. Protected health information (PHI) that Promenade Dental Care creates or maintains as your dental provider — your dental records, treatment history, and clinical information — is protected separately under the federal Health Insurance Portability and Accountability Act (HIPAA) and California health-privacy law, and is described in our Notice of Privacy Practices, which is separate from this document.
If you submit health-related details through the website anyway, we handle that information carefully and in a manner consistent with our obligations, but standard email and web forms are not a substitute for the protected channels we use for your dental care.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect the information collected through this site, including encrypted (HTTPS) connections and access controls appropriate to the sensitivity of the data.
No method of transmitting or storing data over the internet is completely secure, however, and we cannot guarantee absolute security. We encourage you to protect your own information as well by using secure networks and keeping your devices up to date.
Your Choices and California Rights
You can contact us at any time to ask what personal information we hold about you, to correct it, or to request that we delete it, and we will respond consistent with applicable law.
California residents
Under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), California residents have specific rights regarding personal information, including:
- The right to know what personal information we collect, use, and disclose
- The right to request deletion of personal information we have collected
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information — note that we do not sell or share personal information as those terms are defined by the CCPA
- The right not to receive discriminatory treatment for exercising these rights
To exercise any of these rights, contact us using the details in the Contact section. We may need to verify your identity before acting on a request, to protect your information.
Information About Children
This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal information from children under 13 through this site. When a parent or guardian contacts us about care for a child, that communication is initiated and provided by the adult.
If you believe a child has provided personal information through this website, please contact us and we will take appropriate steps to remove it.
Links to Other Websites
Our site may link to third-party websites — for example, review platforms, insurance providers, or informational health resources. We are not responsible for the privacy practices or content of those sites. When you follow a link away from promenadedentalcare.com, we encourage you to read the privacy policy of the site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last updated” date at the top of this page. Significant changes will be posted prominently. Your continued use of the site after an update means you accept the revised policy.
Questions About Your Privacy?
If you have questions about this Privacy Policy or how your information is handled, we are happy to help. Reach out any time.
(951) 412-0127Contact Us