New Patients — Murrieta, CA
New Dental Patients: What Your First Visit Looks Like
An honest exam, straight answers, and a written plan with real prices on it
I am Dr. Bao Nguyen, and I have been the dentist here in Murrieta since 2010. Whether you are in pain, a decade overdue, or just new to the area, your first appointment with me is simple: I look at everything, I show you what I see on the screen, and I hand you an itemized plan with exact prices before anything gets scheduled. You decide what happens next. Nobody here works on commission.
Step One
What Happens at Your New Patient Exam
Almost everyone who sits in my chair for the first time wants the same three questions answered: what is wrong, what has to be fixed, and what will it cost? I built the first appointment to answer all three in one visit. It starts with a comprehensive exam with digital X-rays, and that is $20 whether it is your first visit or your fiftieth.
Plan on 45 to 60 minutes. There is no production clock running in this office. If you need extra time because you are nervous, or because it has been a long time and there is a lot to talk through, you get it.
1. Health history and conversation
I read through your medical history and ask what brought you in. Pain, a broken tooth, a crown that came off, or simply getting back on track after a long gap. Your medications matter here more than most people expect.
2. Digital X-rays and full exam
Low-radiation digital X-rays, then a tooth-by-tooth check for decay, cracks, failing fillings, gum disease, and bite problems. An oral cancer screening is part of every exam, not an add-on.
3. Plain-English findings
You look at your own X-rays on the screen while I walk you through what I found. I am equally clear about what can safely wait, because that list is usually longer than people assume.
4. Itemized plan with real prices
You leave holding a written plan, prioritized, with exact costs next to each item. The number on the estimate is the number on the bill.
If you want to know what a thorough dental exam is supposed to cover, the American Dental Association's patient site, MouthHealthy.org, publishes plain-language guides on exams, X-rays, and preventive care. Compare their list to what happens at your visit here.
New Here? One Visit Gets You an Honest Answer.
Exam and digital X-rays for $20. A written plan you control, and no pressure to do anything else.
(951) 412-0127 Book Your New Patient ExamIn Pain Right Now?
Plenty of New Patients Arrive as Emergencies
A toothache at 2 a.m., a molar that cracked on a popcorn kernel, a crown that came off on a Friday night. That is how a lot of people meet their dentist, and it is a perfectly fine way to meet me. We hold time every day for same-day emergency appointments, and the phone line is monitored after hours for urgent problems. On an emergency visit the order never changes: stop the pain, protect the tooth, then talk about long-term options once you can think straight again.
No Surprises
What New Patients Pay: Costs and Insurance, Up Front
For a lot of new patients, money is a bigger barrier than the drill. So the prices here are published, the estimate is itemized before any work begins, and I will tell you plainly which treatments matter now and which ones can be watched for a year. That last part is where most offices lose people, and it is the reason a fair number of my patients drove past three closer dental offices to get here.
One more thing worth knowing as a new patient at any office: you can look up any California dentist's license, education, and disciplinary history through the Dental Board of California. I encourage people to do it. An informed patient is exactly who this practice was built for.
Judgment-Free Zone
Haven't Been in Years? You're in Good Company
Fear of pain, embarrassment about teeth that have been neglected, or one bad dentist twenty years ago. Dental anxiety is the single most common reason people finally pick up the phone and become new patients here.
The office is set up for it on purpose. Longer appointments when you need them. A hand signal that stops me immediately, every time, no negotiating. Numbing given slowly enough that most people do not feel the injection. And sedation options, including nitrous oxide and oral conscious sedation, if you want more help staying relaxed. Nobody on my team is going to lecture you about the last ten years. The only direction that matters now is forward.
The Long Game
After the First Visit: Staying Out of the Chair
Once the urgent problems are handled, you get a preventive roadmap: how often you personally need checkups and cleanings, which of your habits are quietly costing you enamel, and what to watch for between visits. The CDC's oral health data shows untreated tooth decay is still one of the most common chronic conditions among American adults, and nearly all of it is preventable. A $95 cleaning twice a year beats a root canal every single time. My goal for you is blunt: get you healthy, then see as little of you as possible.
Where to Next
Common Treatments After a New Patient Exam
Your first visit ends with a clear plan, and that plan usually points to one of the treatments below. Each one has honest published pricing and the same no-upsell approach.
Exams and Digital X-Rays
The starting point for every new patient: a full exam, low-radiation X-rays, and an oral cancer screening for $20 flat.
Learn moreUltrasonic Cleaning
Gentle sound-wave cleaning at $95 that lifts plaque and tartar without the aggressive scraping most people dread.
Learn moreSame-Day CEREC Crowns
A cracked or heavily filled tooth restored in one visit. No temporary crown, no second appointment, no second numbing.
Learn moreTooth-Colored Fillings
Cavities repaired with white composite that bonds directly to the tooth and blends in with the teeth beside it.
Learn moreDental Implants
A permanent replacement for a missing tooth that looks, feels, and chews like the real thing.
Learn moreKids' First Visits
Pediatric care from the first tooth through the teen years, so the whole family sees the same dentist.
Learn moreWhat New Patients Say
New Patients on Their First Visits Here
Doctor and staff, which includes Edith, are incredibly wonderful, so kind, caring and compassionate, yet professional. They go above and beyond to care for their patients which includes painless treatments in a calming atmosphere. Dr. Nguyen met me at his office for an emergency visit during the height of covid and I will forever be thankful for it! I refer family and friends who have a pleasant experience also.
Debby M. · Google review
We were looking for a dentist who had great skills, used the latest in dental technology, who offered affordable rates and provided great customer service. Also, we were very happy to see how clean the office and rooms are at this facility. We found all of this with Dr. Nguyen.
Maria T. · Google review
No upselling, easy to schedule, and he told me exactly what was going on without trying to scare me into unnecessary work. The pricing was fair and upfront. I finally found a dentist I actually trust.
Jason R. · Google review
Booked a same-day appointment for a broken tooth and was seen within a couple of hours. Fair price, gentle hands, and no lecture. This is now our whole family's dentist.
Anthony G. · Google review
Read all Google reviews for Promenade Dental Care · Post your own Google review
New Patient Questions
Frequently Asked Questions
What happens at my first visit as a new dental patient?
Your first visit is a full exam with digital X-rays, and it costs $20 total. I go over your medical history, check every tooth, look at your gums and your bite, and screen for oral cancer. Then we sit down together, I put your X-rays on the screen, and I tell you what I see in plain English. You leave with a written, itemized plan and exact prices. Nothing gets scheduled until that plan is in your hand.
How long does a new patient appointment take?
Plan on 45 to 60 minutes. That covers the X-rays, the exam itself, and enough time to talk through what I found without anyone rushing you out the door. If you are anxious, or it has been many years since your last visit, say so when you call (951) 412-0127 and the front office will block extra time. There is no charge for that extra time.
What should I bring to my first dental appointment?
Bring a photo ID, your dental insurance card if you have one, and a list of the medications you take. That last item matters more than most people expect, because several common prescriptions affect bleeding, dry mouth, and healing. Recent X-rays from another office are welcome but not necessary, since new digital X-rays are already included in the $20 new patient exam.
I haven't seen a dentist in years. Will I be judged?
No. A good share of the new patients I meet have been away from a dentist for five, ten, sometimes twenty years, and nearly all of them tell me afterward that the dread was worse than the appointment. My job is to fix what is broken, not to lecture you about how it got that way. You get a straight assessment and a plan that starts from wherever your mouth is today.
Can a new patient be seen the same day for a dental emergency?
Yes. We hold time every day for same-day emergency appointments, and the line at (951) 412-0127 is monitored after hours for urgent problems. Toothaches, facial swelling, broken teeth, and crowns that have come off are treated as priorities whether or not you have been here before. On an emergency visit the order is always the same: stop the pain, protect the tooth, then discuss long-term options.
Do you take my dental insurance?
We accept all PPO dental plans and are in network with Delta Dental PPO, Cigna, MetLife, Guardian, Aetna, and United Concordia. The front office verifies your benefits before treatment starts, so you know your out-of-pocket cost in advance rather than after the fact. HMO and Medi-Cal plans are not accepted. Call (951) 412-0127 with your plan details and we will check it for you before you come in.
What if I don't have dental insurance?
You will be fine here. Prices are flat and published: $20 for the new patient exam with X-rays and $95 for an ultrasonic cleaning. Every treatment plan comes with an itemized written quote before any work begins, so you are never guessing at the total. On larger plans, CareCredit financing is available, including terms with up to six months at zero interest for qualified applicants.
What if I'm afraid of the dentist?
Dental anxiety is the most common reason people finally call this office, so we plan around it. That means longer appointments, a hand signal that stops me immediately every time, numbing given slowly enough that most people never feel the injection, and nitrous oxide or oral conscious sedation if you want more help staying relaxed. Tell the front office when you book so the whole visit is set up for it from the start.
Will I get a cleaning at my first visit?
Usually not the same day. The first visit is the exam and X-rays, because I need your gum measurements and bone levels before I know whether a standard $95 ultrasonic cleaning is right or whether your gums need a deeper periodontal cleaning first. Cleaning the wrong way can leave infection sitting under the gumline. The front office books the cleaning before you leave, normally within a week or two.
Do you see children as new patients?
Yes. I treat children from the first tooth through the teen years, and nitrous oxide is available for kids who are nervous. Many Murrieta families schedule parents and children back to back so everyone sees the same dentist in one trip. A child's first visit is deliberately short and low-pressure, because the goal at that age is a kid who is not afraid of the chair.
Will you pressure me into treatment I don't need?
No, and that is structural rather than a slogan. This is an independently owned practice with no corporate production quotas, so nobody here is measured on how much treatment gets sold. Your written plan separates what needs attention now from what can safely be watched, and the number on the estimate is the number on the bill.
How do I become a new patient at Promenade Dental Care?
Call (951) 412-0127 or use the appointment request form on the contact page. The office is at 26957 Date Street, Suite B4 in Murrieta, near Clinton Keith Road, with free parking in front. Hours are Monday, Tuesday, and Thursday 9:00 AM to 5:00 PM, Wednesday and Friday 9:00 AM to 3:00 PM, Saturday by appointment and for emergencies, and closed Sunday.
Ready to Be a Patient, Not a Sales Target?
Serving Murrieta, Temecula, Menifee, Winchester, Wildomar, and French Valley. New patients welcome, including the ones who are nervous, overdue, or in pain right now.
(951) 412-0127 Call Promenade Dental CareSources and Further Reading
- MouthHealthy.org — American Dental Association patient guides to dental exams, X-rays, and preventive care.
- CDC Oral Health — national data on untreated tooth decay and adult oral health.
- Dental Board of California — license verification, education, and disciplinary history for any California dentist.
Reviewed by Dr. Bao Nguyen, DDS, Promenade Dental Care, Murrieta, CA. Last reviewed August 7, 2026. This page is general information about becoming a new patient and is not a substitute for an in-person examination.
